L&Q Energy Save

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EnergySave FAQ

About EnergySave

Who delivers EnergySave?

Who does it include?

It is only available to L&Q residents?

Before the EnergySave visit

I want to join the programme but haven�t received a letter

HomeSave has attempted to visit me but I was not in, what should I do?

How do I make an appointment?

I�m concerned about data protection?

Will it cost me anything?

What if I do not want to be visited by HomeSave?

The EnergySave visit

What does the Programme offer?

Your electricity and gas usage

How much can I expect to save?

How much do the seasons affect energy use?

Why does my electricity usage change easy day when I thought I was using the same amount?

How do you find out if your home is electrically heated?

Reading your electricity meter

How do I read my meter?

How do I enter a meter readings?

I have mis-entered my meter reading, can I change it?

I�ve forgotten my log-in details for the website?

I�ve forgotten my password for the website?